Responsible Gaming at tk bajee

tk bajee is strictly an adults-only platform. All players must be 18 years of age or older to register an account, make a deposit, or participate in any game or betting activity on the platform. This policy applies to every player in Bangladesh and is enforced without exception.

During the registration process, every new player is required to confirm that they are 18 years of age or older. As part of our Know Your Customer (KYC) verification process, we may request a copy of a government-issued identity document — such as a Bangladesh National Identity Card (NID) or passport — to verify your date of birth before your account can be fully activated and withdrawals can be processed.

If we discover at any point that a player is under 18 years of age, their account will be permanently closed immediately, any remaining balance will be withheld, and all winnings will be voided. All associated transaction records will be flagged for review in accordance with our compliance procedures.

Protecting Young People

If you share a device or home network with individuals under 18, we strongly encourage you to take the following precautions to prevent access to tk bajee:

• Use a strong, unique password for your tk bajee account and never share it with others
• Log out of your account fully after each session, especially on shared devices
• Enable device-level parental controls where available on your phone, tablet, or computer
• Consider using third-party parental control software such as Net Nanny or Bark to restrict access to gambling websites on shared devices
• Store your bKash, Nagad, or Rocket credentials separately and securely so minors cannot initiate deposits on your behalf

Self-exclusion is the most comprehensive responsible gaming tool available on tk bajee. When you self-exclude, your account is fully closed for a minimum period that you choose — and during that period, we will take active steps to prevent you from accessing the platform, including blocking re-registration attempts using the same identity or contact details.

Available Self-Exclusion Periods

• 6 months — Recommended for players experiencing a temporary difficult period
• 1 year — A meaningful break for players who feel gambling is affecting their daily life
• 3 years — A long-term exclusion for players who need extended distance from gambling
• Permanent (indefinite) — A lifetime exclusion with no option to reinstate the account

What Happens During Self-Exclusion

Once your self-exclusion is active, the following measures are applied immediately:

• Your account is suspended and you cannot log in
• All pending bets will be settled normally; your remaining balance will be returned to your registered bKash, Nagad, or Rocket account within 5 business days
• You will be removed from all tk bajee marketing and promotional mailing lists immediately
• Any new registration attempt using the same NID, mobile number, or payment method will be blocked
• Our system will flag your identity details to prevent circumvention

Requesting Self-Exclusion

You can request self-exclusion directly from your account settings under "Responsible Gaming", or by contacting our support team at [email protected] with the subject line "Self-Exclusion Request". Please include your registered username and preferred exclusion period. Self-exclusion requests are processed within 24 hours — often much sooner.

Lifting a Self-Exclusion

Self-exclusions of 6 months, 1 year, or 3 years can be lifted after the minimum exclusion period has elapsed. To request reinstatement, you must contact our support team in writing, confirm your identity, and complete a brief responsible gaming review with a member of our team. There is a mandatory 7-day cooling-off period between submitting a reinstatement request and the account being reactivated — this cooling-off period is non-negotiable and exists to protect you. Permanent (indefinite) self-exclusions cannot be lifted under any circumstances.